Frequently Asked Questions

General

Where are your products manufactured?

We are a Singapore-based healthcare company, and all ingredients are actively sourced from the very best in various countries and encapsulated with care here in Singapore.

How can I place an order?

To place an order, simply browse our website, select the desired products, and add them to your cart. Proceed to checkout, where you'll provide your shipping details and payment information.

What payment methods do you accept?

We only accept credit/debit cards from Mastercard, Visa, American Express and UnionPay. A Buy Now, Pay Later (BNPL) option is also available through Atome, giving you the flexibility to either pay all at once or split into monthly payments. Choose the option that suits you best during the checkout process.

Is it safe to shop on your website?

Absolutely. We prioritise the security of your personal information. Our website uses encryption technology to ensure a secure and safe shopping experience. Your data is handled with utmost confidentiality.

How can I track my order?

Once your order is dispatched, you'll receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on our website or through the designated courier service.

Can I modify or cancel my order after placing it?

Unfortunately, once an order is confirmed, modifications or cancellations may not be possible. Please review your order carefully before completing the purchase.

What is your return policy?

Visit our 'Refund policy' page for detailed instructions.

Do you ship internationally?

Yes, we do offer international shipping. Shipping is free with 3 boxes or more (For selected countries only). You can check the shipping options during the checkout process.

Hair

What is MIRIQA® Hair?

MIRIQA® Hair is an oral dietary supplement specifically formulated to improve hair health for both men and women suffering from lacklustre hair. It is 100% drug-free as its hair-nourishing botanical ingredients have being clinically proven to reduce hair loss, increase hair growth, improve hair strength and improve hair shine. With just 2 capsules a day, you will be on your way to an exciting journey of restoring a thicker, fuller and shinier crown of hair.

Which vitamin deficiency causes hair loss and how do the main ingredients in MIRIQA® Hair benefit the hair?

Hair loss is associated with a deficiency in vitamins such as riboflavin, biotin, folate, and vitamin B12. To avoid deficiency, a clinically tested hair supplement like MIRIQA® Hair can help. It offers some of the mentioned hair-strengthening nutrients and more.

MIRIQA® Hair ingredients include the proprietary Tocotrienol botanical complex, plus a blend of vital nutrients – including Saw Palmetto Berries, Keratin Forte, Tripeptide Collagen and Biotin – that improves hair health by nourishing thinning hair and promotes existing hair growth from within. It is 100% drug-free and contains ingredients of natural origins.

Tocotrienol

Tocotrienol is a bio-enhanced natural full spectrum Vitamin E complex. It improves absorption of Vitamin E into the body by more than 250% compared to other Vitamin E products.

Tocotrienol’s potent antioxidant properties help repair damaged hair follicles, reduce free radical damage of the scalp and stimulate hair regeneration.

These desirable properties ultimately keep the hair follicles healthy and create a conducive environment for hair growth. Tocotrienol also promotes blood circulation to the hair follicles and doubles as a deep moisturiser, thus preventing breakage and brittle hair. It also contains other wholesome phytosterols, squalene and mixed carotenoids, thus offering a plethora of a natural and wholesome phyto-nutrient complex assisting in hair growth and improving general wellness.

Saw Palmetto Berries

Saw Palmetto Berries help to block 5-alpha-reductase, an enzyme that converts testosterone to dihydrotestosterone (DHT). Excessive DHT in the body will contribute to hair thinning by shrinking hair follicles on the scalp.

Saw Palmetto Berries block the conversion of Testosterone into DHT. DHT attaches to, and triggers receptors to miniaturize hair follicles, which eventually results in thinner hair shafts. The earlier the treatment for hair loss begins, the better the outcome. A good alternative for individuals in whom 5-alpha-reductase inhibitors cannot be used, Saw Palmetto Berries is also safe for women with hair loss issues.

Tripeptide Collagen

Just like the skin on your face, the scalp also loses collagen as you age, resulting in slower hair growth and dormant hair follicles. Collagen makes up more than 70% of the dermis at your scalp.

Most collagen molecules are too big for the body to absorb. However, tripeptide collagen has a much lower molecular weight, making absorption easy. The result is the delivery of high-quality building blocks to form the strong foundation for hair growth. Clinical studies have shown increase in thickness of hair shafts after consuming Tripeptide Collagen.

Biotin

An important ingredient for healthy hair growth and maintenance. Biotin helps the body metabolise the amino acids that are the building blocks of keratin and at the same time, strengthening the keratin structure.

Keratin Forte

Keratin is the structural building block that makes up the hair, skin, and nails. Extensive clinical studies have shown that Keratin Forte effectively reduces hair loss, intensifies hair strength and improves hair brightness.

I see many hair growth supplements with Keratin and Collagen as their main ingredients. Are there any differences in these two ingredients found in MIRIQA® Hair as compared to other brands?

The main difference is in the selection of quality ingredients that are backed with clinical evidence. We developed individual partnerships with top suppliers from all over the world that specialize in unique ingredients with proven efficacy. The ingredients we have chosen to use are of premium and superior quality as our motto is quality over cost, no compromise. The products that we produce are for our own consumption and benefits as well, so we would only want the best and to share that with you too.

How long do I have to consume MIRIQA® Hair before I can see results?

We recommend consuming MIRIQA® Hair over a 6-month period to see positive results. However, some users may notice a difference in as little as 3 to 4 months. Remember, your hair is the crown that you never take off. So being consistent with MIRIQA® Hair will definitely help you achieve the desired outcome of your hair growth strategy.

I have been losing hair for quite some time and am hoping to learn how to stop hair fall immediately. Can MIRIQA® Hair help?

It is best to take action while your hair follicles are still active and still producing hair. Once the hair follicles close, it is much harder to have regrowth in that area. However, MIRIQA® Hair has helped users of all ages with different degrees of hair loss. Results may not be immediate, but some users may notice hair growth and less hair loss in as quickly as 3 to 4 months, and we recommend consuming MIRIQA® Hair consistently for at least 6 months to look forward to positive results.

Is MIRIQA® Hair suitable for everyone?

MIRIQA® Hair is suitable for both men and women over the age of 18.

MIRIQA® Hair may not be suitable for children under 18; for those who are allergic to any of the active ingredients, please consult your doctor if you fall into any of these categories.

MIRIQA® Hair is not recommended for use during pregnancy, as there has been no studies conducted to establish its safety for expectant mothers yet. As a precaution, we recommend taking MIRIQA® Hair only after pregnancy and breastfeeding.

Will my hair stop growing once I stop consuming MIRIQA® Hair?

It depends. Once you stop MIRIQA® Hair, your regular hair loss patterns may or may not resume, depending on the reasons underlying your original hair loss; be it genetics or pregnancy, etc. If the causes of your hair loss were temporary such as psychological stress or temporary dietary/hormonal/environmental imbalance, the hair regrowth helped by MIRIQA® Hair will not be affected if the cause is long gone or now managed. However, if the underlying causes of your hair loss are ongoing, then discontinuing MIRIQA® Hair may eventually result in a slow return to your regular hair growth pattern before MIRIQA® Hair.

Is MIRIQA® Hair made with gelatin capsule?

No. MIRIQA® Hair is made with vegetable cellulose capsules. It does not contain soy, eggs, dairy, gluten, milk, peanuts, shellfish, tree nuts, wheat, yeast, artificial flavours or colours.

Will hair be growing in undesirable parts besides on your scalp when taking MIRIQA® Hair?

Saw Palmetto Berries, one of the key botanical ingredients in MIRIQA® Hair, has been shown to reduce DHT activity by inhibiting 5 ARI, helping to promote hair growth on the scalp and not quite elsewhere.

When and how do we take MIRIQA® Hair?

We recommend taking TWO capsules of MIRIQA® Hair with meals. It can be taken anytime you desire, day or night. We recommend that you follow a regular routine in eating it; e.g. if you take it in the morning on the first day, try to follow the same routine in the following days.

Is MIRIQA® Hair HSA/FDA approved?

HSA/FDA regulates prescription and over-the-counter drugs, not supplements. MIRIQA® Hair is a natural supplement that is 100% drug-free and encapsulated in Singapore in a GMP facility to ensure safety and product quality.

Is MIRIQA® safe and are any side effects associated with MIRIQA® Hair?

MIRIQA® Hair is a 100% drug-free supplement that contains ingredients sourced from nature. It has not been shown to have any side effects in those who are not allergic to any of the active ingredients. As with many other supplements or even pharmaceutical drugs, currently there is no data for women who are pregnant or breastfeeding. If you have any known intolerances or allergies, kindly consult your healthcare provider prior to taking it.

Will MIRIQA® Hair have any other positive effects besides hair growth?

The ingredients used in MIRIQA® Hair are all backed with strong clinical evidence. Besides hair growth, other positive effects of MIRIQA® Hair will include better skin (more moisturized and enhanced skin elasticity), stronger nails, amongst other health benefits. In regards to hair specifically, you should notice a reduction in hair loss, increased hair strength (more resilience to mechanical stress like brushing), increased hair brightness and shine.

Majority of these studies were conducted over several months; hence it is important for you to be consistent in taking MIRIQA® Hair in order to see marked improvements in your hair health.

Will MIRIQA® Hair interfere with medications?

MIRIQA® Hair being 100% drug-free, is generally safe to consume. However, if in doubt, please consult your doctor first before taking any health supplement.

Do MIRIQA® Hair contain drugs such as Minoxidil or Finasteride?

No. MIRIQA® Hair is 100% drug-free.

What is biotin and why do we need to consume biotin for hair loss?

Biotin is a type of vitamin B that stimulates keratin production in hair. This in turn can help increase the growth rate of follicles, leading to more luscious hair. Biotin cannot be stored in the body and has to be consumed daily for it to be effective. For a supplement that contains biotin that supports hair loss, consider MIRIQA® Hair.

Skin

What is MIRIQA® Professional Skin Nutrition Supplement?

MIRIQA® Skin supplement is a natural food supplement made from a special breed of 100% natural non-GMO tomatoes with colourless carotenoids, olive fruits and L-Cysteine.

What are the key benefits of MIRIQA® Professional Skin Nutrition Supplement?

MIRIQA®’s brilliant concoction helps to:

  • Calm and soothe irritated skin
  • Repair damaged and blemished skin caused by environmental aggression such as sun exposure
  • Overall skin brightening and evenness of skin tone.
When should one take MIRIQA® Skin? Before or after food?

Having your daily dose of MIRIQA® Skin is like eating the freshest picks of tomatoes and olives. It can be taken anytime you desire, day or night, before or after food.

We recommend that you follow a regular routine in eating it; e.g. if you take it in the morning on the first day, try to follow the same routine in the following days.

What is the difference between MIRIQA®’s white tomato colourless carotenoids and coloured carotenoids?

There are many carotenoids and most of the ones available to us through our daily diets are mainly coloured. The more commonly known ones are Beta Carotene which are orange coloured, with a high presence in carrots, papayas; and Lycopene which are bright red coloured, with a high presence in common tomatoes.

Consuming coloured carotenoids in large amounts would tend to colour the skin – with an orange, yellow or tan tone. On the other hand, the carotenoids used in MIRIQA®’s white tomato are colourless. Hence, it does not colour the skin, but help to brighten and whiten skin tone.

What are the key benefits of olives?

Our olive extract is one of the most potent natural antioxidant available. Hydroxytyrosol is the main antioxidant found in olives. It delivers a multitude of benefits:

  • Powerful free radical capturing agent (scavenger) & super antioxidant – 10 times more than Vitamin C!
  • Anti-inflammatory
  • Anti-bacterial
  • Support the production of fair melanin
  • Help lighten dark melanin already formed
What is the main benefit of L-Cysteine?

L-Cysteine enhances the inhibitory melanin production effect of Hydroxytyrosol. It works synergistically with the non-GMO white tomato extract and olive extract to:

  • Lighten pigmentation
  • Diminish intensity of dark spots
  • Brighten skin tone
How much and how long does one have to take MIRIQA® Skin to see the benefits?

As with all supplements, individual responses would vary.

Recommended intake is just one MIRIQA® Skin capsule a day, though there is no harm in taking more. In view that the skin is a large organ and the benefits are delivered head to toe, it would generally take around 2-3 months for most people to witness visible radiance and lightening effect on their skin. However, some individuals also experienced visible improvements in just a few weeks.

What are the side effects of MIRIQA® Skin?

As MIRIQA® is made of natural tomatoes, olives and L-cysteine (amino acids present in our body); there are no known side effects, unless one is allergic to any of these ingredients.

Can MIRIQA® Skin replace the use of topical sunblock?

MIRIQA® Skin can help to reduce the damaging effects of UV radiation. It provides sun protection but it is not sufficient to completely protect against direct sun exposure. Hence, it is necessary to continue the use of a topical sunblock.

How does MIRIQA® Skin lighten dark spots?

Sunlight, florescent lamp and even mobile devices all emit UV light. Exposure to UV light triggers melanin in skin, damages the dermis, and causes photo aging, leading to wrinkles and sagginess. As we age, the metabolism begins to slow down and directly affect ability to protect our skin from sun damage. This results in slower skin cell repair and renewal causing more dark spots to emerge. MIRIQA® Skin impairs the signals that trigger melanin formation, this effectively targets melanin production from deep within skin, and helps prevent spots from forming on the skin surface.

What is the most optimal time to consume MIRIQA® Skin to prevent sunburn?

In order to best protect the skin against sun damage, MIRIQA® Skin is best consumed 30 mins before sun exposure.

Can pregnant or breastfeeding mothers consume MIRIQA® Skin?

MIRIQA® Skin is not recommended for use during pregnancy, as there has been no studies conducted to establish its safety for expectant mothers yet. As a precaution, we recommend taking MIRIQA® Skin only after pregnancy and breastfeeding.

Collagen Reserve™

What is MIRIQA® Collagen Reserve™?

MIRIQA® Collagen Reserve™ is a delicious, premium lychee-flavored collagen jelly – it’s your perfect way to collagen bank and keep your skin supple and glowing! Packed with hydrolyzed marine collagen, hyaluronic acid, niacinamide, vitamin C, and black roselle crystal, it helps boost your skin’s hydration, elasticity, and overall radiance! So you can all look better and younger for longer!

How do I consume MIRIQA® Collagen Reserve™?

Simply tear open a sachet and consume directly. No mixing or preparation needed—just enjoy it on the go! It tastes even better when chilled!

When is the best time to take MIRIQA® Collagen Reserve™?

You can take MIRIQA® Collagen Reserve™ at any time throughout the day. For the best results, we recommend maintaining a consistent routine and making sure to incorporate collagen into your daily regimen.

How soon can I see results when taking MIRIQA® Collagen Reserve™?

Results can vary depending on individual factors, but many people start to notice improvements within 4 to 6 weeks of consistent use. For the best outcomes and longer term benefits, it's important to take MIRIQA® Collagen Reserve™ daily as part of your regular routine.

Can MIRIQA® Collagen Reserve™ help with hair and nails?

Yes, MIRIQA® Collagen Reserve™ can support the health of your hair and nails. Collagen is a key building block for both hair and nail strength, helping to improve their structure and promote growth. Consistently incorporating collagen into your daily routine can contribute to stronger, healthier hair and nails over time.

Will MIRIQA® Collagen Reserve™ help with wrinkles and fine lines?

By 'banking' collagen daily, you're providing your skin with a steady supply of this vital protein, which is key to maintaining skin elasticity and firmness. With consistent use, you can help support your skin's natural renewal process, helping to reduce the visible signs of aging and promote smoother, more youthful-looking skin.

Does ingestible collagen work?

Yes, ingestible collagen works—when it’s the right type and taken consistently. Hydrolysed collagen peptides, like those in MIRIQA® Collagen Reserve™, are easily absorbed into the bloodstream and used by the body to stimulate fibroblasts and support the production of collagen, elastin and hyaluronic acid.

Can I take MIRIQA® Collagen Reserve™ with other supplements?

Yes, it can be taken with most supplements. However, if you are on specific medications or supplement routines, it is best to check with your healthcare provider.

Is MIRIQA® Collagen Reserve™ safe for people with seafood allergies?

No, as it contains marine collagen, individuals with seafood allergies should avoid consuming it.

Is MIRIQA® Collagen Reserve™ suitable for everyone?

MIRIQA® Collagen Reserve™ is generally suitable for most people, as it provides essential collagen to support skin, hair, and nail health. However, if you have any specific health concerns, allergies, or are pregnant or breastfeeding, it’s always best to consult with a healthcare professional before starting any new supplement.

Can pregnant or breastfeeding mothers consume MIRIQA® Collagen Reserve™?

MIRIQA® Collagen Reserve™ is not recommended for use during pregnancy, as there has been no studies conducted to establish its safety for expectant mothers yet. As a precaution, we recommend taking MIRIQA® Collagen Reserve™ only after pregnancy and breastfeeding.

Is MIRIQA® Collagen Reserve™ gluten-free?

Yes, it is gluten-free.

Immunity Builder™

What is MIRIQA® Immunity Builder™?

MIRIQA® Immunity Builder™ is a science-backed daily jelly supplement designed to strengthen and support the immune system in both children (ages 5 and above) and adults. It combines clinically researched natural ingredients—Black Elderberry, Perilla Extract, Yeast-Derived Postbiotics, Vitamin C, and Zinc—to help support the immune system, help reduce the frequency and severity of colds, flu, and seasonal allergies, and help promote faster recovery.

How do I consume MIRIQA® Immunity Builder™?

Simply tear open the sachet and consume the delicious jelly directly.

Should I take MIRIQA® Immunity Builder™ daily or only when I'm sick?

Both! This formula supports your immune system during times of illness and helps build stronger defences with daily use.

Key ingredients like black elderberry, vitamin C, and zinc work quickly to help achieve fast relief, while postbiotics and perilla extract help support long-term immune and allergy resilience.

For immediate support: At the first sign of symptoms, take 2 sachets per day (ages 13+) or 1 sachet per day (ages 5–12) to help your body respond faster.

For daily immune support: Take 1 sachet daily to maintain immune health and protection year-round.

What is the recommended dosage of MIRIQA® Immunity Builder™?

For ages 5 to 12, the recommended dosage is 1 sachet per day. For ages 13 and above, including adults, take 1 sachet daily, with the option to increase to 2 sachets per day when needed, such as during periods of colds or flu.

Can I take MIRIQA® Immunity Builder™ if I’m already taking a multivitamin?

Yes, however, please monitor your total intake of Vitamin C and Zinc, as each sachet contains 100mg of Vitamin C and 5.24mg of elemental Zinc. The maximum daily limit of Vitamin C and Zinc; as recommended by the Health Sciences Authority, is 1000mg and 15mg respectively for the general adult population. For children 8 years and under, it will be prudent to consider a lower maximum daily limit of 650mg and 12mg for Vitamin C and Zinc respectively.

What happens if I accidentally take more than the recommended dose of MIRIQA® Immunity Builder™?

Taking more than the recommended amount occasionally is generally not a cause for concern. However, regularly exceeding the suggested dosage over a long period is not advised. If you’re unsure about what's right for you or your child, it’s always a good idea to check in with a healthcare professional.

When is the best time to take MIRIQA® Immunity Builder™—morning or night?

You can take it any time of the day.  However, for best results, we recommend taking it at night, when your immune system is in its repair and recovery phase.

Can MIRIQA® Immunity Builder™ be taken daily, and for how long?

Yes. MMIRIQA® Immunity Builder™ is designed for daily, long-term use to support overall health and build immunity over time.

Will MIRIQA® Immunity Builder™ help with colds, flu, or seasonal allergies?

Yes, the thoughtfully selected combination of Black Elderberry, Perilla Extract, Postbiotics, Vitamin C, and Zinc is known to support the body’s natural immune function, and may help with seasonal discomforts such as cold, flu, or allergy-related symptoms.  We recommend taking 2 sachets at the onset of symptoms, for 13 years old and above, and adults as well.

How do I know if the black elderberry amount in MIRIQA® Immunity Builder™ is effective compared to other supplements?

It’s important to understand the difference between extracts and fruit concentrates when comparing black elderberry supplements. Some products may appear to have a higher dosage, but they often use fruit concentrate, which is made by drying whole elderberry juice into a powder. This process doesn’t isolate the active compounds and can result in variable levels of beneficial ingredients like anthocyanosides, the key antioxidants linked to immune support.

Miriqa® Immunity Builder™ uses a high-quality elderberry extract, which is standardized to deliver consistent levels of active compounds. Each sachet contains 500 mg of extract, equivalent to 20,000mg (20g) of fresh elderberry juice—a concentration supported by studies to be effective for immunity building and fighting infections.

So, while other supplements may list higher milligram numbers, it's the form and potency of the extract that truly determine effectiveness.

Can MIRIQA® Immunity Builder™ be taken on an empty stomach?

Yes, MIRIQA® Immunity Builder™ is gentle on the stomach and can be taken without food.

How many calories are in one sachet of MIRIQA® Immunity Builder™?

Each sachet contains only 12 kcal, making it a light and healthy daily supplement.

Does MIRIQA® Immunity Builder™ contain any preservatives, sugar or artificial sweeteners?

MIRIQA® Immunity Builder™ is free from preservatives. It contains 2.7g of sugar per sachet and a very small amount (7mg) of sucralose, a zero-calorie sweetener that helps maintain a pleasant taste.

Is MIRIQA® Immunity Builder™ suitable for pregnant or breastfeeding women?

MIRIQA® Immunity Builder™ is not recommended for use during pregnancy and breastfeeding, as there are no studies conducted to establish its safety for expectant and breastfeeding mothers yet. As a precaution, we recommend taking Miriqa® Immunity Builder™ only after pregnancy and breastfeeding.

Is MIRIQA® Immunity Builder™ suitable for those with food allergies?

MIRIQA® Immunity Builder™ is nut-free, dairy-free, gluten-free, and free from all legally defined allergens, making it generally suitable for picky eaters and those with food sensitivities. However, if you have known allergies or specific dietary restrictions, it is important to review the ingredient list carefully and consult a healthcare professional before use.

Is MIRIQA® Immunity Builder™ halal?

All individual ingredients in MIRIQA® Immunity Builder™ are halal certified. While the final product itself is not currently halal-certified, it is made with carefully selected halal ingredients.

Is it MIRIQA® Immunity Builder™ suitable for vegetarians or vegans?

Yes, MIRIQA® Immunity Builder™ is suitable for both vegetarians and vegans. It is made without any animal-derived ingredients, making it a great choice for those following plant-based lifestyles.