Account Reactivation FAQ

So good have you here!

We have upgraded our store to a new platform on 7th March 2024 and we hope you are enjoying a more comfortable shopping experience.

If you are visiting us for the first time after we implemented this upgrade, you will need to reactivate your account so we can bring over any existing subscriptions and you can look forward to even greater benefits from shopping with us.

If you have any problems logging in to your account, do contact us and we will send you the reactivation link again.

Thank you for your kind understanding.

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Is it mandatory for me to activate my account?

As we have upgraded to a new platform, account holders will have to activate new accounts if you'd like to continue purchasing MIRIQA® products.

Do I have to change my password?

You can use your existing password if you wish to do so.

When do I have to do this by?

You can activate your new account at any time.

Do I have to re-enter all my details? (Address, phone no, email, etc?)

There is no need to re-enter all your details again as they had been migrated securely to our new website. All you need to do is to enter a new password and click "Activate account".

What happens to by existing subscriptions?

We will continue to deliver the products to you every 3 months within your 12 month subscription. When it comes renewal, a notification email will be sent to you 2 weeks ahead to remind you of the upcoming billing.